Ripple Foods Returns & Refund Policy
At Ripple Foods, we stand by the quality of our plant-based products and want you to be completely satisfied with your purchase. Due to the perishable nature of our products, we offer a 30-day satisfaction guarantee to ensure you have the best experience possible.
Return Process
- 1.Contact Support
Reach out to our customer experience team within 30 days of your delivery date with your order number and details about the issue.
- 2.Provide Verification
For quality concerns or damaged shipments, please include photos of the packaging and the product batch code found on the container.
- 3.Review Process
Our team will review your request within 2-3 business days to determine eligibility for a replacement or a full refund to your original payment method.
- 4.Resolution
Once approved, your refund will be processed immediately; please note that since our products are perishable, you do not need to ship the physical items back to us.